So I recently purchased two phones and signed a contract with AT&T, due to a technicalities in their fine print they where trying to shaft me of about $1,500 in value.
I went up and down their customer service lane and got no where.
So I wrote a letter to their legal entity (don’t write a letter to their corporate address, I mean you can, but legal entity is what you want)
And in that letter I laid out two options
- Give us what you promised regardless of any BS
- Let us walk away with our new phones free and clear
I citied case law, I then citied my own state law where I can sue for 3x damages in small court.
They called me today, we settled for everything I wanted. Was it a pain? Yes, does it feel good to win aganist a big giant? Yes!
You must log in or register to comment.
Well done. Congrats.
Which state?
Georgia
Congratulations!
Shame you had to, but it’s always good news when David beats Goliath.
AT&T will do anything to screw people. After finally dumping them as my long distance carrier, I vowed never to do business with them again. Super dishonest company.
Yes they will, finding class actions against them isn’t hard.
But, corporations self regulate, though…
Yea I don’t trust that, most consumers don’t have my patience.
